You will find plenty of shared hosting suppliers out there, yet most of them are resellers who have limited resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the phone. The level of support that you can receive through this method of communication may vary depending on the supplier - a few of them provide experienced phone support, while others offer common and customer support only because some matters are more time-consuming and it would be easier to be resolved via a ticket, especially when the issue needs to be escalated. Still, it is good to find that you could always contact your website hosting provider because there're lots of small issues which can be managed without difficulty and in a timely manner with a telephone call, not mentioning that you're able to get additional info for the services even before you become a customer.

Phone Support in Shared Hosting

As we have live telephone support 14 hours every day, you're able to call us and consult with one of our customer support representatives to get more information about all of the Linux shared hosting that we provide and make sure that our servers match the system requirements for your web sites before purchasing anything. For your convenience, we have phone numbers on three continents and you're able to call the one nearer to you - in the USA, the UK or Australia. If you are already an existing customer, you can give us a call about general and billing matters, and even about some tech issues. In case the problem is strictly technical or it can take longer time to analyze, you should employ our ticketing system, that will enable both you and our technical support team to track the information supplied by both sides.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be sure that there is always somebody to help you if you have any questions about the semi-dedicated server packages that we offer. Whether you'd like to know more about our packages, you have a billing issue or some general problem, you can give us a call. Despite the fact that some more complicated issues could require a support ticket in order to give some time to our tech support team to analyze, we can assist you with many tech questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the USA, the United Kingdom and Australia, we have local phone lines in these countries as well. In case you're in a different country, we also have an international number where you will be able to get in touch with us.