A 99.9% Server Uptime

Our shared hosting system is based on a reliable, enterprise–grade hardware architecture and a significantly tweaked version of Linux. Thus, irrespective of what your site is, or how many website visitors you’ve got, or even if there’s a denial–of–service assault, our web hosting servers will stay up and running and your websites will remain online.

All our Linux shared hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you set up your very own cloud hosting system, it is vital that you also build your own network architecture. That is the reason why we set up a custom internal network in each one of our data centers. Based on enterprise–level Juniper switches and routers, our internal network allows for extra–fast data transmission rates and is fully redundant.

Hence, you will enjoy a 99.9% network uptime in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, no matter which hosting plan you have opted for.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Irrespective of the fact that we have done just about everything to lower all potential risks with our cloud hosting packages and irrespective of the fact that our company offers top–quality support, sometimes the client simply isn’t pleased with what we offer. Or he has to migrate to a more powerful hosting service, like a VPS server or even a dedicated server.

That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not completely happy, we will give you a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you’ve ever been forced to wait for hours for a response, you’re probably aware of how annoying this can be, particularly when your web site is at stake. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be right here for you and they’ll answer you within sixty minutes. And the best part is that their average support ticket response time is less than 20 minutes!

24/7 Technical Support