Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all our Linux shared hosting packages, which means that every single help inquiry you submit is going to be answered to in less than sixty minutes maximum. Our support crew members have been educated to very quickly sort out any issue and to ensure that you get timely information on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a team of knowledgeable techs who definitely are ready to answer your inquiry in a timely manner. You can easily speak with the tech support team staff by launching a tech support ticket from your Online Control Panel or by submitting us an email. On business days, you may also contact us on the telephone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a substantial knowledge base into the Control Panel so you can obtain effective step–by–step instructions any time. Each area of the Control Panel possesses its own contextual guide area featuring a group of how–to articles. We have also organized instructional videos to supply you with a more effective visual representation of the correct way to complete any presented job.