Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Warranty

  • Our tech help crew is available round the clock to reply to every one of your service inquiries. Every single ticket you send out to us shall be addressed within maximum sixty minutes. If your case calls for the assistance of one of our administrators, we will address the ticket to the person in charge and will notify you that the problem will soon be resolved.

  • Top quality support service

  • Qualified Technical Help Service

  • We offer you round the clock client help by using a ultra–fast ticket platform incorporated into your Control Panel. You could e mail us at any time about any of the programs that come installed in advance on your virtual server, such as the desired Linux distribution, the server management panel and our custom created Online Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Online Control Panel that comes gratis along with your virtual server, you can find a practical Help zone, which incorporates everything you should know about organizing your websites and software. We have included a wide array of how to articles and video training that show the common web site supervision tasks in an understandable fashion.